Privacy Policy

Protection of personal data according to the LOPD

Congresos y Turismo de Sevilla, S.A. (hereinafter CONTURSA), provided with CIF A-90109729, with address at Avenida Alcalde Luis Uruñuela nº1 C.P. 41020, Sevilla (Sevilla). Registered in the Mercantile Registry of Seville in folio 46, volume 5832 General Companies, page SE-100784, first inscription.

In application of current legislation on the protection of personal data, reports that the personal data collected through the forms on the Website www.visitasevilla.es, are included in the specific automated files of users of CONTURSA services.

The collection and automated processing of personal data is for the purpose of maintaining the business relationship and the performance of tasks of information, training, advice and other activities of CONTURSA.

These data will only be transferred to those entities that are necessary for the sole purpose of complying with the above purpose.

CONTURSA adopts the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

The user may at any time exercise the rights of access, opposition, rectification and cancellation recognized in the aforementioned Regulation (EU). The exercise of these rights can be made by the user through email to: contratacion@visitasevilla.es or at the address: Avenida Alcalde Luis Uruñuela nº1, 41020, Sevilla (Sevilla).

The user declares that all data provided by him are true and correct, and undertakes to keep them updated, communicating changes to CONTURSA.

Of the processing of personal data

 

For what purpose will we process your personal data?

At CONTURSA, we will process your personal data collected through the Website: www.visitasevilla.es, for the following purposes:

1. In case of contracting the goods and services offered through www.visitasevilla.es, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.

2. Sending information requested through the forms available at www.visitasevilla.es.

3. Sending newsletters, as well as commercial communications of promotions and/or advertising of www.visitasevilla.es and the sector.

We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the address indicated above.

The fields of these records are mandatory, being impossible to perform the purposes expressed if these data are not provided.

For how long will the personal data collected be kept?

The personal data provided will be kept as long as the business relationship is maintained or you do not request their deletion and for the period for which legal liabilities may arise for the services provided.

Legitimation

The processing of your data is carried out with the following legal bases that legitimize the same:

1. The request for information and/or the contracting of CONTURSA’s services, whose terms and conditions will be made available to you in any case, prior to any eventual contracting.

The free, specific, informed and unequivocal consent, as we inform you by making available to you this privacy policy, which after reading it, if you agree, you can accept by a statement or a clear affirmative action, such as checking a box provided for that purpose.

In case you do not provide us with your data or you do it in an erroneous or incomplete way, we will not be able to attend your request, being totally impossible to provide you with the requested information or to carry out the contracting of the services.

Addressees

The data will not be communicated to any third party outside CONTURSA, unless legally required.as data processors, we have contracted the following service providers, having committed to compliance with the applicable regulations on data protection, at the time of recruitment:

 

  • (CHARGED) Mr / Mrs: ____________________________________________________________, residing at _____________________________________________________________________, NIF / CIF No. ______________, provides services ___________________________________________.You can consult the privacy policy and other legal aspects of the company in the following link: ____________________________________________________________________________.

Data collected by users of the services

In cases where the user includes files with personal data on shared hosting servers, CONTURSA is not responsible for the user’s failure to comply with the RGPD.

Data retention in accordance with the LSSI

CONTURSA informs that, as a data hosting service provider and in accordance with the provisions of Law 34/2002 of July 11, 2002 on Information Society Services and Electronic Commerce (LSSI), retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the time at which the service was initiated. The retention of this data does not affect the secrecy of communications and may only be used in the context of a criminal investigation or to safeguard public safety, being made available to judges and/or courts or the Ministry that so requires.

The communication of data to the Forces and Corps of the State will be made in accordance with the provisions of the regulations on the protection of personal data.

Intellectual property rights www.visitasevilla.es

CONTURSA is the owner of all copyrights, intellectual and industrial property rights, know-how and any other rights related to the contents of the website www.visitasevilla.es and the services offered therein, as well as the programs necessary for its implementation and related information.

The reproduction, publication and/or use of the contents, in whole or in part, of the www.visitasevilla.es website, other than for strictly private use, is not permitted without prior written consent.

Intellectual property of the software

The user must respect third party software made available by CONTURSA, even if it is free and/or publicly available.

CONTURSA has the necessary rights of exploitation and intellectual property of the software.

The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for the duration of the same.

For any action that exceeds the performance of the contract, the user will need written authorization from CONTURSA, the user is prohibited from accessing, modifying, viewing the configuration, structure and files on servers owned by CONTURSA, assuming civil and criminal liability arising from any incident that may occur on servers and security systems as a direct result of negligent or malicious action on their part.

Intellectual property of the hosted contents

The use contrary to the legislation on intellectual property of the services provided by CONTURSA is prohibited and, in particular:

– Use that is contrary to Spanish law or infringes the rights of third parties.

– The publication or transmission of any content that, in the opinion of CONTURSA, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.

– Cracks, program serial numbers or any other content that violates the intellectual property rights of third parties.

– The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

– The use of the domain’s mail server and email addresses for sending unsolicited bulk email.
The user bears full responsibility for the content of his website, transmitted and stored information, hypertext links, third party claims and legal actions in reference to intellectual property, third party rights and protection of minors.

The user is responsible for the laws and regulations in force and the rules concerning the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user shall indemnify CONTURSA for the expenses generated by the imputation of CONTURSA in any cause whose responsibility is attributable to the user, including fees and legal defense costs, even in the case of a non-final court decision.

Protection of the hosted information

CONTURSA makes backup copies of the content hosted on its servers, however it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the total replacement of data deleted by users, since such data may have been deleted and/or modified during the period of time elapsed since the last backup.

The services offered, except for specific backup services, do not include the replacement of the contents retained in the backup copies made by CONTURSA, when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.

The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to CONTURSA.

Commercial communications

In application of the LSSI. CONTURSA will not send advertising or promotional communications by e-mail or other equivalent means of electronic communication that have not been previously requested or expressly authorized by the recipients thereof.

In the case of users with whom there is a prior contractual relationship, CONTURSA is authorized to send commercial communications concerning CONTURSA products or services that are similar to those that were initially contracted with the client.

In any case, the user, after proving his/her identity, may request that no further commercial information be sent to him/her through the Customer Service channels.