Share your Complaints and suggestions regarding legal tourism apartments

With this questionnaire we want to collect and channel all the complaints and suggestions that the citizens of Seville wish to express in relation to tourist apartments. The requests that arrive to us will be sent to the corresponding area for their management.

With this link, you can solve any doubt regarding the applicable legislation and FAQs.

Many thanks for your cooperation.

Identity Card
Please indicate the scope with which your complaint or suggestion is related

In accordance with the guidelines of Regulation (EU) 2016/679, of April 27, 2016, CONSORCIO TURISMO DE SEVILLA informs you that the personal data provided voluntarily by you will be incorporated into files owned by CONSORCIO TURISMO DE SEVILLA. You are giving your consent to these data be treated in order to manage the complaint filed, based on public or general interest. Your personal data will not be transferred to third parties without legal obligation and will be kept for the minimum period necessary to process the complaint. You can exercise your rights of access, rectification, deletion, limitation, portability and opposition, by email to or in writing to: 'Sevilla Tourism Consortium. Paseo Marqués de Contadero, s / n. 41001 Sevilla ', addressed to the Treatment Manager. You can get more information in our Privacy Policy section.

The City Council of Seville, within the framework of its responsibilities, has initiated a process of regulation and management of accommodation with tourist purposes as a complement to the regulations of the Junta de Andalucía (Government of Andalucía) contained in Law 13/2011 of December 23 on Tourism in Andalusia.

The first goal of this process is to reinforce and contribute to a greater extent from the City Council to the detection and reporting of those owners who rent accommodation for tourism purposes in an irregular manner without proper registration in the regional register and without fulfilling all the requirements. For this reason an awareness campaign is launched; control instruments will be strengthened within the framework of municipal competencies and complaints to the Junta de Andalucía and a specific citizen mailbox will be enabled where complaints and suggestions can be registered.

Second, it is intended to establish a specific regulatory framework in the City of Seville with regard to this phenomenon. To this end, two participation processes have been opened with the aim of establishing the necessary changes in the General Urban Planning Plan regarding a review of the qualification as residential of the homes lease for tourism purposes and to elaborate a specific municipal ordinance

Norms and regulations for homes for tourism purposes: